Eastern Shore
of Virginia
9-1-1 Communications Center
23201 Front Street, PO Box 337, Accomac ,
Virginia 23301-0337
ESVA911 Center Implements Air Ambulance Auto Launches
At the request of the Eastern Shore EMS
Council, the ESVA 9-1-1 Center will be auto-launching (requesting to actually
launch) the closest air ambulance for entrapment motor vehicle accidents with
significant injury. This will be a pilot program and will be evaluated later
this year and is designed to improve patient care and transport. A map was
created to show first-due/second-due districts for Trooper 4, Nightingale, and
Life-Evac III and will be used when requesting a medical evacuation response.
Air Ambulance Auto-Launch and Dispatch Policy and
Procedures
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Lisa
Gibbons Named State’s 2009 Telecommunicator of the Year
Communications
Officer Lisa Gibbons was awarded the State’s Telecommunicator of the Year for
2009 by the Virginia Chapter of the Association of Public-Safety Communications
Officials during an awards ceremony at the Sheraton – Virginia Beach Oceanfront
on Thursday, May 20.
Congratulations,
Lisa!
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Lisa
Gibbons Named Eastern Shore 911’s 2009 Telecommunicator of the Year
On Wednesday, April 14, during the 2010
National Telecommunications Week, Communications Officer Lisa Gibbons was
recognized as the Eastern Shore of Virginia 911 Commission Communications
Officer of the Year for 2009. Gibbons, a
13-year veteran of the 911 Center, was nominated by her co-workers and then
selected to receive the award by a committee of fire and EMS officials from
both Accomack and Northampton counties.
Jeff Flournoy, director of the 911
Center, stated, "Lisa is a communications officer who consistently does
her job well. She does not seek the spotlight; however, on a daily basis she takes
care of business by processing 911 calls and dispatching fire and EMS services
in both a professional and proficient manner."
Gibbons has also been nominated for the
Virginia Telecommunicator of the Year award.
National Telecommunications Week is celebrated each year throughout the
United States during the second week of April, this year it is from April
11-17. First recognized by Congress in
1991, celebration of the week has steadily grown throughout the nation over the
last few years.
Telecommunicators at the Eastern Shore
911 Center, commonly referred to as dispatchers and 911 communications
officers, answer emergency and nonemergency telephone calls and dispatch fire
and EMS services for both Accomack and Northampton counties 24 hours a day, every
day of the year. They are the
"first, first responders," serving as the vital link between the
public in need of assistance and firefighters and EMT's coming to their
assistance. All communications officers
in the Eastern Shore of Virginia 911 Center have received extensive training
and are certified emergency medical dispatchers.
The highly trained staff at the 911
Center includes Supervisors Marge Surran and Crystal Simpson, and
Communications Officers Lisa Gibbons, Wayne Marshall, Hope Linton, Krista
Kilmon, Rudy Hudson, Dean Reid, Tiffany Thornton, Coley Beasley, Kevin
Holloway, Carrie Kulick, Mike Wessells, Jason Taylor, Matt Pruitt, Tonya
Taylor, Tony Montross, Donnie Davis and Ashley Mapp.
'
Communications
Manual Recently Updated
Amendments
Through January 5, 2010 Incorporated
The revised Communications Manual was approved
by the Accomack County Fire-Rescue Commission and Northampton County
Fire-Rescue Commission during the fall of 2008.
Amendments are made periodically.
To review the Communications Manual, select the Communications Manual
link in the Table of Contents (left panel) or click here .
For a list of changes made by date and
section, click here.
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Trooper Johnson Named One of
America’s Top Police Officers
The Eastern
Shore of
Trooper Johnson crawled through the crumpled rear passenger door of a burning
vehicle on
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ESVA911 Center is an Accredited Emergency Medical Dispatch Center
In September 2007 the Eastern
Shore of Virginia 9-1-1 Center implemented the APCO Emergency Medical Dispatch
program. The program provides consistency in the call-taking of EMS incidents,
priority of
The Association of Public-Safety
Communications Officials International (APCO), the world's
largest organization dedicated to public safety communications, is a member
driven association of communications professionals that provides leadership;
influences public safety communications decisions of government and industry;
promotes professional development; and, fosters the development and use of
technology for the benefit of the public.
The APCO Institute Emergency Medical Dispatch Program is based on the NHTSA
National Standard Curriculum for EMD and incorporates all of the current
ASTM International guidelines in a comprehensive EMD Package.
FOR ALL EMERGENCIES, DIAL 9-1-1
Non-Emergency
Phone Numbers: (757) 787-0911, 824-0911, 442-0911
9-1-1
Administration: (757) 787-0909
Copyright 2010,
Eastern Shore of Virginia 9-1-1 Commission
Contact the Webmaster
Last Updated June 24, 2010