Eastern Shore of Virginia

9-1-1 Communications Center

911bldg

 

23201 Front Street, PO Box 337, Accomac, Virginia 23301-0337

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Jim Seymour Recognized by 9-1-1 Commission

 

DSC_0008D.jpgThe Eastern Shore of Virginia 9-1-1 Commission, on behalf of the Eastern Shore’s public safety community, recognized and honored Motorola Radio Technician Jim Seymour of Painter for his years of outstanding service and support of public safety communications at the Commission’s monthly meeting on Thursday, January 26, in Accomac.  9-1-1 Center Director Jeff Flournoy, 9-1-1 Consultant Scott Chandler, and Delmarva Two-Way Radio President Milt Warren spoke of Jim’s continued dedication and support to public safety and his special contributions to support the local public safety radio systems.  In addition to the Commission and staff, Jim’s wife, Patti, and Milt’s wife, Gerri, also attended. 

 

Commission Chairman Donald E. Kellam, Jr., presented a plaque with the following resolution to Seymour following its reading by Flournoy.

 

 

 

Eastern Shore of Virginia 9-1-1 Commission

Resolution of Appreciation

 

WHEREAS, following his honorable service in the United States Marine Corps, James “Jim” Seymour was employed as a Field Technical Representative for Motorola Communications and Electronics, Inc., in the Baltimore region, and

WHEREAS, Jim Seymour purchased the assets of a locally assigned Motorola Service Shop in 1979, established Sey-Comm Service Company, and provided Motorola-supported radio communications sales and service to industry, businesses, governmental agencies, volunteer fire companies, and volunteer rescue squads in Accomack and Northampton Counties until his retirement in the early 2000’s, and

WHEREAS, his dedicated and expert installation, repair, and maintenance services to the Accomack and Northampton County Sheriff’s Offices, the Eastern Shore of Virginia 9-1-1 Commission, local police departments, volunteer fire companies, volunteer rescue squads, and governmental public safety agencies contributed to the safety and security of public safety personnel and assured effective and efficient communications to support police, fire, and EMS response to the citizens and visitors of Virginia’s Eastern Shore, and

WHEREAS, as a partner in Delmarva Communications Partnership, Jim has coordinated and provided value-added communications infrastructure assets to benefit public safety communications, and

WHEREAS, his sharing of knowledge and his leadership skills have benefitted the Eastern Shore’s public safety communications system through assisting and  training public safety personnel in radio communications system design, management, and support, and

WHEREAS, subsequent to his retirement, Jim has provided continual and valuable support, assistance, and consultation on numerous radio communications issues to the Eastern Shore of Virginia 9-1-1 Commission in support of public safety communications,

NOW, THEREFORE, BE IT RESOLVED, that the Eastern Shore of Virginia 9-1-1 Commission expresses its appreciation to Jim Seymour for his dedicated service as a Motorola radio technician and for his exemplary contributions in support of public safety communications.

FURTHERMORE, BE IT RESOLVED, that a copy of this resolution be recorded in the Commission’s minutes, that a copy be presented to Jim Seymour, and that this resolution be shared with his professional colleagues and with the public safety community to which Jim so ably provided his knowledge, skills, and abilities.

 

Resolved this 26th day of January, 2012.

 

                                                                       

                                                                                                 s/ Donald E. Kellam, Jr., Chairman

 

 

 

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NAPSCOM Project Report Presented January 17 By RCC Consultants

 

During December and early January, information regarding the NAPSCOM Project (Northampton-Accomack Public-Safety Communications) was provided to Fire, EMS, Law Enforcement, and Public School entities/agencies. The purpose of this information was to verify radio inventories and provide an update on the project. As a reminder, the NAPSCOM Project is intended to improve public safety radio communications (focusing on operability and interoperability) as well as assist agencies in meeting the federally mandated narrowband requirements (effective in 2013) using available federal grant funds with additional investment of funds from other sources.

 

Communications Infrastructure Workgroup (CIW) Members, Fire/EMS Agency Leadership, Law Enforcement Agency Leadership, and Public School System Leadership attended a formal presentation by RCC Consultant’s on January 17, 2012 at the Eastern Shore Community College (Melfa). RCC Consultants Jeff Pegram and Wayne Campagna have been working closely with Virginia Eastern Shore public safety entities and the 9-1-1  Commission throughout much of 2011 on this project and anticipated use of grant funds. The presentation provided an overview of future radio system/infrastructure improvements, how we expect to use available grant funds (to improve radio communications and prepare for the narrowband mandate), as well as overall timelines. This provided an opportunity for public safety leadership to hear and discuss where we are heading with regard to improvements to public safety communications and the use of available grant funds.

 

Additional information will be forthcoming as project details are worked out.

 

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Communications Consulting Services Study Underway

 

The Eastern Shore of Virginia 9-1-1 Commission has entered into a contract with RCC Consultants, Inc., a public safety communications system design and engineering consulting firm with offices in Glen Allen, Virginia, to provide analysis, review of current radio system and its elements, make recommendations and provide direction for public safety radio systems in both counties.  RCC will be working with ESVA 9-1-1 staff and representatives of the Communications Infrastructure Workgroup.  RCC was selected from among eight proposals received.  RCC provided an interim report to the Commission’s Communications Infrastructure Workgroup (CIW) on July 21.

 

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Systems Analysis Conducted to Assess Eastern Shore’s Public Safety Radio Infrastructure

 

The Commonwealth of Virginia, Virginia Information Technologies Agency, by request of the Eastern Shore of Virginia 911 Commission, has analyzed communications equipment and performed radio studies throughout the Eastern Shore of Virginia (ESVA) 911 service area.  A summary of the report is provided in an Executive Summary. To read the Executive Summary, click here.  Key agencies have been provided electronic copies of the extensive report.  If additional information is needed related to the report or copies of the report are desired, contact the 9-1-1 Director.  The VITA study provided an overall system documentation and basic recommendations for improvements; additional and more detailed analysis will occur to upgrade the current system in response to current needs and the VITA recommendations.

 

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ESVA911 Center Issues Revised Specifications for Field Radios

 

The ESVA 9-1-1 Commission has released a revision to Appendix O of the Communications Manual (radio specifications). It includes significant changes to the radio specifications (portables and mobiles) recommended by the 9-1-1 Commission for fire and EMS field users. The specifications incorporate recommendations from the state and specifications to prepare for future channel and interoperability needs and should be used for future procurements/purchases. The ESVA 9-1-1 Commission (working with the Communications Infrastructure Workgroup) is recommending these standards to position public safety users with future capabilities for the latest system technologies and interoperability as we move toward system upgrades and enhancements.  Radios currently used in our system will continue to function as they currently do, however as future upgrades to the radio system and channel plan are made they may become incompatible with system requirements.  These attached specifications will be used for radios purchased with future grant funds. The exact direction we move forward (related to our radio system upgrades and channel plans) has not been established. However, it is understood there are several stations desiring to purchase radios for immediate needs, therefore these revisions have been provided for interim purchasing guidance and use. If there are any questions please contact the Director.

 

Revised Radio Specifications

 

The revised Communications Manual was approved by the Accomack County Fire-Rescue Commission and Northampton County Fire-Rescue Commission during the fall of 2008.  Amendments are made periodically.  To review the Communications Manual, select the Communications Manual link in the Table of Contents (left panel) or click here .

 

For a list of changes made by date and section, click here.

 

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ESVA911 Center Implements Air Ambulance Auto Launches

 

At the request of the Eastern Shore EMS Council, the ESVA 9-1-1 Center will be auto-launching (requesting to actually launch) the closest air ambulance for entrapment motor vehicle accidents with significant injury. This will be a pilot program and is designed to improve patient care and transport. A map was created to show first-due/second-due districts for Trooper 4, Nightingale, and Life-Evac III and will be used when requesting a medical evacuation response. 

Effective November 21st, 2011 the auto-launch of the closest medevac policy will change. The changes are as follows and effective Shorewide:

Auto-launch (from the 9-1-1 Center) will occur when both of the following/below criteria are met:

1.       Confirmed entrapment - The 9-1-1 Center is shifting from a policy where entrapment was interpreted very loosely (people might be entrapped or looks like they are unable to get out) to a stricter policy. We (the 9-1-1 Center) should have reliable information (indicating a patient is entrapped) from a caller on-scene for an auto-launch to be initiated.

2.       Information about a patient with one of the criteria met (from an individual on-scene with the patient or patients): 1. Unconsciousness, 2. Ineffective breathing, 3. Penetrating head, neck, torso, shoulder, or groin injury,  4. Complete amputation of hand, arm, foot, or leg .

To simplify, for the 9-1-1 Center to initiate an auto-launch there must be confirmed entrapment and information indicating a patient is either unconscious, have ineffective breathing, a penetrating injury (specific area), or an amputation.

Field personnel still have the authority to request the launch of a medivac at their discretion at any time. These requests will be honored without question.

This change to the auto-launch policy will not change the two station alert (for extrication equipment). MVA incidents with entrapment/possible entrapment will continue to follow the two-station (for extrication equipment) policy. 

Please make sure individuals under your charge are aware of these changes.

 

Air Ambulance Auto-Launch and Dispatch Policy and Procedures - March 2010

 

Medevac District Map

 

 

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Communications Manual Updated

Amendments Through December 5, 2011 Incorporated

 

Communications Manual

 

 

List of Ongoing Changes

 

 

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ESVA911 Center is an Accredited Emergency Medical Dispatch Center

 

In September 2007 the Eastern Shore of Virginia 9-1-1 Center implemented the APCO Emergency Medical Dispatch program. The program provides consistency in the call-taking of EMS incidents, priority of EMS incidents, and pre-arrival instructions. In February of 2008 the 9-1-1 Center was recognized as being an accredited emergency medical dispatch (EMD) center, after submitting the necessary documentation to the Virginia Office of EMS. Key components of meeting the accreditation standards include using an approved EMD program, having at least 25% of Communications Officers certified in EMD, always having at least one Communications Officer on duty certified in EMD, maintaining forty hours on continuing education every two years, and having a quality assurance and improvement process in place. The 9-1-1 Center has taken the steps to certify all Communications Officers in EMD. At the July 31st, 2008 9-1-1 Commission meeting, Ken Crumpler and Wayne Berry, from the Virginia Office of EMS presented the Center’s Director, Jeff Flournoy, with a plaque recognizing the accreditation of the 9-1-1 Center.

 

The Association of Public-Safety Communications Officials International (APCO), the world's largest organization dedicated to public safety communications, is a member driven association of communications professionals that provides leadership; influences public safety communications decisions of government and industry; promotes professional development; and, fosters the development and use of technology for the benefit of the public.  The APCO Institute Emergency Medical Dispatch Program is based on the NHTSA National Standard Curriculum for EMD and incorporates all of the current ASTM International guidelines in a comprehensive EMD Package.

 

                                                                                                                                                                         

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FOR ALL EMERGENCIES, DIAL 9-1-1

Non-Emergency Phone Numbers: (757) 787-0911, 824-0911, 442-0911

9-1-1 Administration: (757) 787-0909

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Copyright 2012, Eastern Shore of Virginia 9-1-1 Commission

 

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Last Updated January 29, 2012